Should a product be faulty or a description misleading or inaccurate we shall gladly refund the item less any discounts or promotions applied to the original order.
Strictly no returns or exchanges on sale or discounted items.
We do not refund for change of minds, please consider that the product is right for you before purchasing.
All returns must be unused, in original packaging with tags intact if a return is suspected to be anything but in its original condition the item shall be returned to the customer and re-delivery will be charged. Please keep your receipt for your proof of purchase. Contact with EasyOven via email , regarding the return of the good and reason is to be completed within 7 days of receipt of the goods.
Shipping charges are non-refundable. The customer is responsible for all costs incurred to return parcels to EasyOven. We recommend a traceable mode of delivery as we will not be responsible for any parcels that are lost or misplaced. An additional postage charge will apply to return the exchanged item to the customer.
Terms and Conditions of Delivery
The delivery mode is for all standard deliveries, is via Parcel Post, Australia Post or Courier ensuring all orders are packed in appropriately sized packaging to ensure protection during transit. All orders are usually shipped within two days of ordering (unless there are items out of stock).
If for some reason we cannot within the above stated period, we will immediately notify you of the change. The prompt delivery of your order is very important to us. Please allow 2 to 3 working days for delivery of your order to any capital cities and up to 5 working days for deliver to regional areas. Approximately 2-3 weeks for the rest of the World.